Active Digital

CASE STUDY

From legacy to leverage: Platform consolidation powers smarter mining ops

IMPACT SUMMARY

$ 0 M

Annual cost savings

Procurement savings unlocked via contract
0 x

Faster data access across departments

Unified systems accelerate decision-making
+ 0 K

Annual hours saved in operational reporting

Time reclaimed from manual exports and reconciliations
0 %

Reduction in IT support tickets

Fewer platform issues post-migration

Project Snapshot

A mining operator with global sites struggled under a patchwork of outdated platforms—fragmented CRMs, legacy procurement systems, and inconsistent data structures across locations. Operations slowed, support teams were overwhelmed, and reporting required heroic effort. With a wave of digital initiatives stalling, leadership knew it was time for a foundational shift: unify platforms, streamline data flow, and modernize their operational backbone.

Our Solution

We engineered a cross-functional enterprise platform unification—merging CRM, procurement, and asset management tools into a secure, cloud-based architecture designed for mining workflows. AI integration agents handled schema mapping, system validation, and data deduplication across 18 global sites. Consultants embedded with local teams to configure modules by region, train users, and align workflows. Post-launch, the organization saw smoother collaboration, faster reporting, and a 74% drop in support issues, freeing IT to focus on innovation, not firefighting.

Related Case Studies

Move past the hype. Get real world results – fast.

Move past the hype.

Get real world results – fast.