CASE STUDY
Powering precision: AI journeys that convert hardware leads into lifelong customers
IMPACT SUMMARY
$
0
M
Net-new revenue
Within 6 months, from dormant pipeline accounts
↑
0
x
Increase in lead-to-opportunity conversion
From generic sequences to intent-driven flows
↑
0
%
Boost in customer engagement rate
Automated touchpoints that adapted in real time
0
K+
Personalized touchpoints executed
Across email, chat, SMS, and on-site prompts
Project Snapshot
A mid-market electronics manufacturer struggled with stagnant conversion rates and
disjointed engagement across their B2B customer base. Sales teams chased cold leads.
Marketing automation lacked personalization. Product launches saw minimal traction.
Despite a robust CRM and marketing stack, the company couldn’t orchestrate buyer
journeys that reflected actual behaviors—resulting in missed revenue and underwhelming
customer experience.
Our Solution
We deployed a responsive journey architecture powered by AI agents that continuously
adapted to how prospects interacted across digital and sales channels. Touchpoints were
personalized at scale, automated based on behavioral triggers, and escalated high-intent
accounts to sales with context-rich insights. Sequences spanned chat, email, SMS, and
web—adjusting in real time to drive conversion. The result: a dynamic customer journey
that turned digital noise into sales-qualified velocity
SERVICE MIX
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Move past the hype. Get real world results – fast.
Move past the hype.
Get real world results – fast.