Active Digital

CASE STUDY

Turning outages into opportunities: How real-time analytics recharged a grid operator’s performance

IMPACT SUMMARY

0 %

Forecasting Accuracy

Shift from reactive to predictive outage models
0 x

Improvement in Resolution Speed

From 4-hour to sub-1-hour average issue resolution
$ 0 M

Annual OPEX Savings

Enabled by smarter grid operations and analytics-driven decisions
+ 0 M

Increase in Data Points Processed

Enabled by new sensor integrations and AI signal ingestion

Project Snapshot

A regional grid operator was grappling with unplanned outages and slow fault diagnostics across a widely distributed infrastructure. Legacy monitoring systems offered delayed insights, while disconnected operational data made it difficult to predict disruptions or optimize maintenance schedules. As a result, field teams were often in a reactive mode—leading to costly downtime, compliance risks, and customer dissatisfaction.

Our Solution

We designed a real-time decision intelligence layer that unified asset telemetry, weather forecasts, and maintenance logs into a single analytics platform. AI agents continuously scanned for fault precursors, surfaced anomaly clusters, and recommended preventative interventions—automatically triggering alerts and optimizing crew dispatch. The system empowered operators with predictive insights, transforming how outages were managed and avoided.

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