CASE STUDY
Real-time insight, real-world impact: Building a decision engine for high-growth SaaS
IMPACT SUMMARY
0
x
Acceleration in product decision cycles
From weekly reviews to daily prioritization decisions
↓
0
%
Reduction in misallocated engineering hours
Focus restored to high-ROI features
0
Net new insights surfaced per quarter
Shifted from reactive reporting to proactive planning
$
0
M
Net-new ARR attributed to data-led optimization
New use cases and segments uncovered via analytics
Project Snapshot
A fast-scaling SaaS company was drowning in data but starving for clarity. Product teams
lacked a unified view of customer usage trends, support feedback, and funnel
behavior—causing delays in roadmap prioritization and missed opportunities to act on
what mattered most. Fragmented dashboards led to endless debates in leadership
reviews, with no shared language for performance or decision-making. Velocity stalled,
and gut instinct too often overruled data.
Our Solution
We architected a decision intelligence layer that brought every product, support, and
revenue signal into one place—complete with real-time dashboards, anomaly alerts, and
scenario modeling powered by AI agents. The system surfaced insights by segment,
product, and persona, enabling leaders to act decisively and consistently. Now, strategy is
shaped by signals—not spreadsheets—and the company operates with speed, focus, and
confidence.
SERVICE MIX
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Move past the hype. Get real world results – fast.
Move past the hype.
Get real world results – fast.