CASE STUDY
Turning browsers into buyers: Intelligent journeys that drive conversion
IMPACT SUMMARY
↑
0
x
Conversion Rate Increase
Abandoned cart sequences reimagined as dynamic nudges.
↑
0
%
Repeat Purchase Rate
Personalized re-engagement lifted loyalty KPIs.
+
0
K
Additional Customers Engaged
AI agents scaled hyper-targeted outreach at volume.
$
0
M
Revenue Attributed to Automation
Direct lift from orchestrated journeys across channels.
Project Snapshot
A global lifestyle brand was struggling to convert traffic into transactions. Despite heavy investment in digital media and a sleek storefront experience, customers often dropped off between product discovery and checkout. Retargeting campaigns lacked nuance, while onboarding and re-engagement sequences failed to reflect user intent or behavior. The result: stagnant conversion rates, flat CLV, and a CX that felt more robotic than relevant.
Our Solution
We designed and implemented AI-driven customer journeys that responded in real time to how shoppers engaged—from first click to post-purchase. Behavioral signals triggered personalized product recommendations, tailored nudges, and timely incentives across email, SMS, and push. High-value leads were escalated for human follow-up, while drop-offs re-entered dynamic retargeting flows. The system continuously optimized based on engagement patterns, driving conversions, loyalty, and incremental revenue with precision.
SERVICE MIX
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Move past the hype. Get real world results – fast.
Move past the hype.
Get real world results – fast.